Shipping policy

Shipping & Delivery Policy

At VesnaLada, we are committed to delivering your order of Tops, Skirts, and Shorts in a timely and secure manner. Please review our shipping policy below for details on how we process and deliver your purchases.

Shipping Method

We offer one standard shipping option for all orders. This method ensures reliable delivery to your provided address. No expedited or express services are available at this time.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and your delivery location. There are no free shipping promotions or waivers. The exact cost will be displayed at checkout before you complete your purchase.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery typically takes 5–10 business days from the date of shipment, depending on your location. Please note that we cannot guarantee specific delivery dates due to factors beyond our control, such as customs delays or carrier issues.

Order Tracking

Once your order is shipped, you will receive a tracking number via email at the address you provided. You can use this number to monitor your shipment’s progress. If you do not receive tracking information within 5 business days of your order confirmation, please contact us.

Shipping Address

Please ensure your shipping address is accurate and complete. VesnaLada is not responsible for orders delivered to incorrect addresses provided by the customer. If you need to update your address after placing an order, contact us immediately at [email protected].

Lost or Damaged Items

If your package is lost or arrives damaged, please reach out to our support team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue. For damaged items, include photos of the packaging and product in your email to [email protected].

International Shipping

We currently ship to select international destinations. Customs duties, taxes, and import fees are the responsibility of the recipient. Please check your local regulations before placing an order.

Contact Us

For any questions or concerns regarding your shipment, email us at [email protected]. We aim to respond within 24 hours on business days.