Terms of service

Welcome to VesnaLada. By accessing or purchasing from our online store, which offers Tops, Skirts, and Shorts, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. User Agreement

By using the VesnaLada website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to use this site solely for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. All transactions are subject to product availability and acceptance of your order. VesnaLada reserves the right to refuse or cancel any order at its sole discretion, including but not limited to instances of pricing errors or suspected fraudulent activity.

2. Limitation of Liability

VesnaLada shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our website or the purchase of our products. Our total liability to you for any claim arising from these Terms or your purchase shall not exceed the total amount paid by you for the specific product giving rise to the claim. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of the content on our site, and we disclaim all liability for any errors or omissions.

3. Intellectual Property Rights

All content on the VesnaLada website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of VesnaLada or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent. Unauthorized use of any material may violate copyright, trademark, and other laws. Any trademarks, service marks, and trade names displayed on the site are the exclusive property of their respective owners.

4. Refund Policy

We strive to ensure your satisfaction with every purchase of Tops, Skirts, and Shorts from VesnaLada. If you are not completely satisfied, you may request a refund or exchange within 30 days of the delivery date, subject to the following conditions:

  • Items must be unworn, unwashed, and in their original condition with all tags attached.
  • Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item.
  • Shipping costs for returns are the responsibility of the customer, unless the item is defective or incorrect.
  • To initiate a return, please contact us at [email protected] with your order number and reason for return.
  • Sale items and final sale items are not eligible for refund unless defective.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which VesnaLada operates, without regard to its conflict of law provisions.